Privacy Policy
Effective Date: March 22, 2025
Last Updated: March 22, 2025
Fragrance Vault (“Company,” “we,” “our,” or “us”) operates the website fragrancevault.com (“Website”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, share, and protect your personal information.
1. Data We Collect
We collect the following types of personal data when you use our Website:
1.1 Information You Provide to Us:
- Name, email address, phone number, and billing/shipping address when making a purchase or creating an account.
- Payment information (processed securely by third-party payment processors).
- Communications and inquiries submitted via email or contact forms.
1.2 Information We Automatically Collect:
- IP address, browser type, device information, and website usage data (via cookies and analytics tools).
- Purchase history and user preferences.
2. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill orders, including shipping and payment transactions.
- To communicate with you regarding your purchases, inquiries, and customer support requests.
- To personalize your shopping experience and recommend relevant products.
- To analyze website performance and improve our services.
- To comply with legal obligations and prevent fraudulent activities.
3. How We Share Your Data
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Payment processors, shipping partners, and IT service providers who assist in running our business.
- Legal Authorities: If required by law, such as in response to court orders or legal obligations.
- Business Transfers: If our company undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4. Data Storage & Security
We implement strict security measures to protect your personal data, including:
- Encryption of sensitive data.
- Secure payment processing via third-party providers.
- Restricted access to personal data based on necessity.
Despite our efforts, no method of transmission over the Internet is 100% secure.
5. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain circumstances.
- Right to Restriction: Limit how we process your data.
- Right to Data Portability: Receive your data in a structured format.
- Right to Object: Object to data processing for marketing purposes.
To exercise your rights, please contact us at [email protected]. We may require identity verification before processing requests.
6. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences via your browser settings.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. International Data Transfers
If you are outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ. We ensure appropriate safeguards for such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Fragrance Vault
Email: [email protected]
Website: fragrancevault.com
**7212 Guyandotte pl charlotte NC 28218